As of October, 2019, the DNC (Do Not Call) Registry logged an est. 239.5M registered phone numbers that generate robo-calls from. In addition, the FTC (Federal Trade Commission) received over 5.8M complaints- 71% of them were about robo-calls. This data is telling of a major investment in robo-calling technology vs. the negative consumer response toward this method of outreach. IMPACT OF THE HUMAN VOICE: REVERSING THE MECH MOVEMENT In any marketing or outreach campaign, the human voice (especially from a skilled professional) and the speaker's ability to lead engagement greatly supports the direction of a call and can determine the very outcome of any conversation with strong responses. Leading the receiver's perception of you, your company or your message can be greatly influenced by the "right" voice- styled and groomed to convey confidence and validity. VERBAL PRESENTATIONS AND THE DYNAMICS OF DIALOGUE Another aspect to a professional outreach is the caller's ability to carry and lead HUMAN ENGAGEMENT or dialogue, where crafting responses from a dynamic exchange and most likely lead to a firm connection between parties - and desired results! For more information on our Outreach Programs, speak to one of our IMWORX advisors at 631-920-5757
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BUSINESS EXPANSION RESOURCE 2.0 Since 1997, our expert B2B outreach strategy advisors and relationship support team has been servicing the needs of businesses large and small with a level of commitment far exceeding in-house staff support. Our experienced and highly trained outreach consultants handle all ENGAGEMENT PROJECTS with the utmost care and commitment to professional standards. Our clients trust BUILDING PROFESSIONAL RELATIONSHIPS • WHAT IS LEAD GENERATION? • EVERYTHING STARTS WITH THE RIGHT "HELLO" • STRUCTURED CAMPAIGNS • THE VIRTUAL ASSISTANT
PCS staffing is dedicated to designing a sensible outreach program to suit your realistic budget while implementing success-driven efforts targeting the most desired results.
5 REASONS WHY YOU SHOULD OUTSOURCE YOUR OUTREACH 1) BALANCE INTERNAL WORKLOAD: Free up your internal staff to do what they were originally hired to do, and leave the outreach to the PHONE PROS! Outsourcing your call center, mass correspondences or customer service is a cost-effective way to alleviate workload from your daily operation while streamlining your productivity. Our PCS team dedicates a reliable professional to your project and is ready to co-design your outreach program to suit your specific needs without disruption to your work flow. 2) CLEAN UP AND MANAGE LEADS: For any company, your leads are of vital importance and handing them to an untrained, inexperienced caller to engage and manage can lose the one shot you may have with most of them. Our callers value every call and we are driven by the sincere belief that each contact (if handled with professional quality) could mean major earnings for our clients or can lead to other potential referrals. PCS manages all call campaigns including professionally designed scripts, precise organization of all data/leads and excellent tracking of all responses & call reports. 3) ENDURE & OVERCOME GATEKEEPERS: Nobody likes to be hung up on, which is why we work hard to prevent it! Our experienced team has undergone all the major challenges from gatekeepers to successfully establish more confident connections. What's more, the PCS team carefully evaluates each project and campaign separately to build a unique strategy aimed at earning the respect of every received. 3) AN AFFORDABLE UPGRADE: More and more businesses are going "virtual" when it comes to their communications. From customer service work to appointment-setting to exective-level presentations, hiring our PCS team is a cost-effective investment in widening your success ratio. Integrating our consultants is a safe way to explore what project strategies works best, without committing to heavy overhead... 4) VERSATILITY, TIMING AND PACING: Phone outreach is a performance driven effort whose success relies on person-to-person connectivity. This performance can be compromised if the project and its callers are improperly managed. Our outreach experts are experienced professionals who know WHEN to call and WHEN to stop. This includes pacing themselves to prevent energy drain or burnout.
BRINGING DEDICATED PROFESSIONALISM IN THE VIRTUAL WORK PLANE The best way to ensure quality is by working within our main circles of familiarity, interest and expertise. By this, the PCS outreach service is NOT A TURNKEY program and we specialize in a specific key industries. Also, our professionals and our directors are highly active members of specific business networks and professional communities that greatly support our ability to connect with everyone. .
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SOUND AND SENSIBLE PLANNING Understandably, any practice or business will seek the most cost-effective ways to implement any task or project. Having a trusted planner and project manager implementing a proven & tested strategy is SMART SCIENCE! Our marketing planners and campaign designers are field tested in every way. They constantly review all trends for what works and what doesn't. "We are not TEMPLATE or FORMULA people- only organizers of your needs and dedicated team leaders who evaluate all options and opportunities to get you to the finish line. We take the time to learn about the inner workings of your business to come up with the right investment that makes sense." |
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